Privacy Policy - RewagoLuxe

    Privacy Notice – RewagoLuxe

    This Privacy Notice for RewagoLuxe ('we', 'us', or 'our') explains how and why we may access, collect, store, use, and/or share ('process') your personal information when you use our services ('Services'), including when you:

    • Visit our website at https://rewagoluxe.com or any website of ours that links to this Privacy Notice;

    • Use RewagoLuxe, an ecommerce platform where customers can buy brand-new luxury sustainable fashion, either directly from our curated inventory or through verified sustainable brands selling via our platform;

    • Participate in any auctions hosted through RewagoLuxe’s Auction House platform, where multiple auction houses may run simultaneous auctions for products from different sellers;

    • Engage with us in other related ways, including sales, marketing, or events.

    Questions or concerns? Reading this Privacy Notice will help you understand your privacy rights and choices. We are responsible for decisions about how your personal information is processed. If you do not agree with our policies and practices, do not use our Services. For any questions, contact us at talktorewago@gmail.com.

    SUMMARY OF KEY POINTS

    • What personal information do we process? We may process personal information depending on how you interact with our Services, the choices you make, and the products or features you use.

    • Do we process sensitive personal information? No, we do not process sensitive personal information.

    • Do we collect information from third parties? We may collect limited information from public databases, marketing partners, social media platforms, and other outside sources.

    • How do we process your information? To provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law. We may also process information with your consent.

    • In what situations and with whom do we share personal information? We may share information with affiliates, business partners, and during business transfers or transactions.

    • How do we keep your information safe? We have reasonable organizational and technical measures, but no system is 100% secure.

    • What are your rights? Depending on your location, you may have rights regarding your personal information, including access, correction, deletion, or withdrawal of consent.

    TABLE OF CONTENTS

    1. What information do we collect?

    2. How do we process your information?

    3. When and with whom do we share your personal information?

    4. How do we handle your social logins?

    5. How long do we keep your information?

    6. How do we keep your information safe?

    7. What are your privacy rights?

    8. Controls for Do-Not-Track features

    9. Do we make updates to this notice?

    10. How can you contact us about this notice?

    11. How can you review, update, or delete the data we collect from you?

    1. WHAT INFORMATION DO WE COLLECT?

    Personal information you disclose to us
    We collect personal information you voluntarily provide when you register, make a purchase, participate in auctions, contact us, or engage with our Services. This may include:

    • Names

    • Phone numbers

    • Email addresses

    • Mailing addresses

    • Usernames and passwords

    • Billing information

    • Contact preferences

    Payment Data
    We collect payment information necessary to process transactions. All payment data is securely handled and stored by our payment partners (e.g., PhonePe). See PhonePe Privacy Policy for details.

    Social Media Login Data
    If you register using social media accounts, we may collect profile information such as name, email, and profile picture from the social platform.

    Information from other sources
    We may collect data from public databases, marketing partners, social media platforms, and other third-party sources to enhance our services, including targeted marketing.

    2. HOW DO WE PROCESS YOUR INFORMATION?

    We process your information for purposes such as:

    • Account creation, authentication, and management

    • Fulfilling and managing orders and auctions

    • Responding to inquiries and providing support

    • Sending marketing and promotional communications (opt-out available)

    • Posting testimonials

    • Evaluating and improving Services, products, marketing, and user experience

    • Complying with legal obligations

    3. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?

    We may share information in the following situations:

    • Business Transfers: During mergers, acquisitions, or asset sales.

    • Affiliates: Parent companies, subsidiaries, or joint ventures.

    • Business Partners: To offer you certain products, services, or promotions.

    4. HOW DO WE HANDLE YOUR SOCIAL LOGINS?

    If you log in using a social media account, we receive profile information from the social platform. This may include name, email, friends list, and profile picture. We only use this information to provide our Services and respect the platform’s privacy settings.

    5. HOW LONG DO WE KEEP YOUR INFORMATION?

    We retain personal information only as long as necessary to fulfill the purposes outlined, unless longer retention is required by law. When no longer needed, information is deleted or anonymized.

    6. HOW DO WE KEEP YOUR INFORMATION SAFE?

    We use reasonable organizational and technical measures to protect personal information. However, no system is 100% secure, and you use our Services at your own risk.

    7. WHAT ARE YOUR PRIVACY RIGHTS?

    • Withdraw consent: You may withdraw consent at any time.

    • Opt-out of marketing: You may unsubscribe from promotional communications anytime.

    • Account information: You can update, review, or request deletion of your account information.

    8. CONTROLS FOR DO-NOT-TRACK FEATURES

    Currently, RewagoLuxe does not respond to Do-Not-Track browser signals. If standards change, we will update this policy.

    9. DO WE MAKE UPDATES TO THIS NOTICE?

    We may update this Privacy Notice as necessary. Updates are reflected by the ‘Revised’ date. Material changes may be communicated via the website or direct notifications.

    10. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?

    Email: talktorewago@gmail.com
    Address:
    RewagoLuxe
    UMRA 43 Parackal House, Manathupadam Road, Changampuzha Nagar P.O,
    Ernakulam, Kerala, India, 682033

    11. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?

    You may request access, correction, or deletion of your personal information via: https://rewagoluxe.com or by contacting talktorewago@gmail.com.

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